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She is a lecturer in organizational behaviour at Masaryk University, Faculty of Economics and Administration, Czech Republic. In her research activities, she focuses on organizational culture and customer satisfaction measurement.
Publications:
| Organizational Culture of Czech Manufacturing Companies: Strategic Aspects | |||
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The contribution presents the results of an empirical study of strategic aspects of organizational culture of Czech manufacturing companies. |
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Article: Electronic |
$US5.00 | ||
Article: Print |
$US10.00 | ||
| Organizational Culture of Czech Manufacturing Companies: Relationship between Organizational Values and Behavior | |||
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The contribution presents the results of study the aim of which was to find out the relationship between organizational values and selected aspects of behavior as parts of organizational culture. |
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Article: Print |
$US10.00 | ||
Article: Electronic |
$US5.00 | ||
| Measurement of Citizens’ Satisfaction with Public Sector Services: The Key Quality Dimensions of Library Services | |||
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The paper presents the results of the qualitative research, the objective of which was to identify the key quality dimensions of library services. |
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Article: Print |
$US10.00 | ||
Article: Electronic |
$US5.00 | ||
| Customer and Employee Views of Quality Attributes of Public Libraries | |||
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The paper presents results of qualitative research focusing on customer and employee views of the quality attributes of public libraries. |
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Article: Print |
$US10.00 | ||
Article: Electronic |
$US5.00 | ||